Who Are You?

IT Manager /MIS Manager/Chief Technology Officer

What Do You Control?

Administration and direction of information technology and management information systems/processes within the company.

What Can You Self-Service Automate?

Can create 24/7 available self-service and decision support applications that employees (and even vendors and customers) can access remotely and at work to provide on-demand answers, troubleshooting around best practices/directives and improved up-time of IT/MIS so that workers and vendors can do their jobs better, faster and in more compliant fashion while allowing the IT Manager/MIS Manager/CTO to focus on more time-intensive complex tasks of their position.

Benefits Received Include:

Significantly lowers direct costs related to paper, printing, and fax/phone charges around the communication and administration of such IT/MIS applications and functions. Improves quality control, compliance and customer service levels. Reduces trouble ticket generation. Lowers customer, vendor and employee time spent on the job reviewing and searching for information and calling with redundant questions which results in improved productivity and efficiency Improved customer loyalty which, in turn, improves continuation of client relationships. Captures and retains rules/directions of the IT Manager/MIS Manager/CTO so if he/she is not available then the company and its employees can still access key directives around the IT programs and vision established and desired to be continually conveyed.

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Topiary Communications 700 S. Clinton, Suite 110; Chicago, IL, 60607; (312)957-1945 (P); (312)957-1946(F)